Welcome to TradeCaps ("we," "our," or "us"). At TradeCaps, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you interact with our website, products, or services.
Information we collect
We may collect the following types of information: Personal Information: This includes information such as your name, email address, phone number, and mailing address when you provide it to us voluntarily.
Billing Information: If you make a purchase, we may collect your billing information, including credit card details and billing address.
Usage Information: We may collect information about your interactions with our website, including IP address, browser type, referring pages, and operating system.
Communication Information: We may collect information related to your communication with us, including emails, chat logs, and customer support inquiries.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your online activities.
How we use your information
We may use your information for the following purposes:
- To provide and improve our products and services.
- To process your orders and transactions.
- To communicate with you, including responding to your inquiries and providing customer support.
- To send you updates, promotional materials, and newsletters (you can opt out of marketing communications).
- To analyze website usage and improve our website's functionality.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you.
- Legal Obligations: We may disclose your information to comply with legal requirements, enforce our policies, or protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
Security
We implement reasonable security measures to protect your information such as a SSL certificate and other methods. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your data.
Your choices
You have the right to access, update, or delete your personal information that we keep in our customer management system. You can do this by contacting us at [email protected].
You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with the updated effective date.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].
By using our website or services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully and revisit it periodically for any updates.
Thank you very much for choosing TradeCaps.
